Work Experience Week

This week I have been undertaking work experience at Gen-i Napier. Here is a bried outline of what I got up to:

• Monday: At a client site observing tech support in full swing - answering e-mails and phone calls and working with an online support request tracking system. I also checked out some old hardware to see if it was working or not
• Tuesday: Helped build a new desktop PC for a client - setting up XP and migrating user data and settings across
• Wednesday: Had a play with SharePoint and watched a Citrix install - had a discussion and got a feel for what Citrix can do and is used for
• Thursday: In the sales department. Sold a laptop and got up to speed with the product database and quoting system
• Friday: Again in sales, did some more quotes, today for a terminal server. Also checked out the CBT Nuggets video series for window Vista

Thanks to all the staff who accomodate me over the week. I had a great time.