Saturday, April 19, 2008
Work Experience Week
This week I have been undertaking work experience at Gen-i Napier. Here is a bried outline of what I got up to:
- Monday: At a client site observing tech support in full swing - answering e-mails and phone calls and working with an online support request tracking system. I also checked out some old hardware to see if it was working or not
- Tuesday: Helped build a new desktop PC for a client - setting up XP and migrating user data and settings across
- Wednesday: Had a play with SharePoint and watched a Citrix install - had a discussion and got a feel for what Citrix can do and is used for
- Thursday: In the sales department. Sold a laptop and got up to speed with the product database and quoting system
- Friday: Again in sales, did some more quotes, today for a terminal server. Also checked out the CBT Nuggets video series for window Vista
April Progress update
So far I have been working on my software developement cycle - then plan for the process I will use for my developement. I have also create a form that users are filling in their information so I will have a database table of information at hand when I roll out my application - usernames and passwords and all the contact details etc.
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